Customer Care Representative

Jestem
Firmą
Wymiar pracy
Pełny etat
Rodzaj umowy
Umowa o pracę
Branża / kategoria
Obsługa klienta
Poziom stanowiska
Specjalista,
Pracownik umysłowy
Charakter pracy
Hybrydowa

Aktualizacja: 18 godzin temu

Job profile:
You will work within our Customer Service Department reporting directly to the Customer Service Manager. This is an exciting opportunity to join a successful Company and to contribute to our Growth.

Location:
Gdansk - Poland

Key responsibilities:
  • Direct and proactive assistance to KAM in leading of well defined, structured and in line with accepted sales strategy SALES PROCESS directed to gradual grow of Hempel in sales volume, amount, profitability, market name, positioning and market Share.
  • Professional and close indirect relation and servicing to the customers.
  • Professional (on time, no mistakes) handling of documentation processing.


Key tasks:
  • Providing excellent customer care experience by serving as a point of contact between customers and internal stakeholders i.e. Sales, Supply Chain, Finance and Technical Services from sales order processing to order fulfilment
  • Processing and managing all types of purchase orders and enquiries professionally
  • Using all given company tools to provide excellent quality of service to Customers
  • Working in accordance with and adopt best practice ERP processes
  • Issuing invoices, quality certificates and other documents at the customer’s request
  • Preparation of sales quotations
  • Ensuring diligence in documentation.
  • Other tasks on request by the direct superior or other Sales Team members ( support and activities to free of Salesman time)


Qualifications and skills:
  • As an ideal candidate you will have a University degree in Economy, Finance or related area
  • You are very good in English – verbal as well as writing
  • You have a proficiency in using Microsoft Office (Word, Power Point, Excel) 
  • You are highly motivated and organized person
  • You are a person who works well as a member of a team
  • You have ability to work under time pressure and stress resistance


What we offer:

•      Truly awesome team located in Poland
•      Competitive salary with annual bonus based on KPI’s 
•      Co- financing for a Private health care package
•      Group insurance
•      Co- financing for Multisport card funding
•      Technical or managerial career path
•      Long holidays extra pay
•      International and non-corporate work environment 
•      Soft skills development
•      English courses
•      Team building activities
•      Christmas gifts

Prosimy o dodanie klauzuli:

Wyrażam zgodę na przetwarzanie moich danych osobowych w celu rekrutacji zgodnie z art. 6 ust. 1 lit. a Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych).
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Hempel

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Lokalizacja

Adres
Gdańsk Wrzeszcz
Karola Szymanowskiego 2 
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Polityka prywatności
Ważne jeszcze 28 dni (do 05.09.2022)
  • Numer ogłoszenia: 64949108
  • Data wyróżnienia: 07.08.2022
  • Data wprowadzenia: 05.08.2022