Customer Service Professional with German

What do we expect from you?

• Language: Proficiency in German (C1) and basic English (A2);
• Experience: Cool if you have experience in sales;
• Technology: Knowledge of MS Office and developed computer skills;
• Personality: Motivated and enthusiastic.

• Ability to prioritize and plan;
• Independence AND ability to work with minimal supervision;
• Ability to solve problems;
• Attention to detail;
• Sales skills;
• Soft skills.

GDAŃSK (hybrid mode - 2 days/week from the office) Your daily tasks:

• Providing the highest level of customer service (phone/e-mail) in fin-tech industry;
• Answering incoming calls and meeting targets set by the customer and management;
• Following company policies and procedures, ensuring quality;
• Performing daily tasks in an efficient and timely manner;
• Achieving quality goals for calls and customer satisfaction.

Working conditions:

• Type of contract you choose yourself (freelance contract for students or employment contract);
• Basic salary + bonuses;
• Flexible working hours: 7:00 am - 10:00 pm, Monday - Sunday (5 days per week, 8 hours a day);
• hybrid work (only 2 days from the office in Gdańsk).

• Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
• We offer private Medicover insurance;
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
• Professional development through training and cross-location cooperation at the international level.