Customer Service/OTC Specialist with Portuguese

Ogłoszenie nieaktualne

Customer Service/OTC Specialist with Portuguese

Jestem
Firmą
Wymiar pracy
Pełny etat
Rodzaj umowy
Umowa o pracę
Branża / kategoria
Logistyka i planowanie,
Obsługa klienta
Poziom stanowiska
Specjalista
Charakter pracy
Hybrydowa
Wymagane doświadczenie
Tak

What do we expect?
  • Previous experience in customer service role would be an asset
  • Knowledge of OTC Order Management life cycle, SAP order return processing and understanding of SOX Process Control
  • Strong interpersonal communication skills and ability to maintain professional business contact
  • Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Portuguese
  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively, an equivalent progressive working experience
  • Ability to prioritize, analytical skills, can do attitude and ability to multi task
  • Understanding of Supply Chain nice to have
What can we offer:
  • Ability to work in hybrid mode or 100% remotely (we expect the employee to appear in the Gdańsk office at most once a quarter)
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients 
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform 
Informacje o firmie
 Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com 
Accenture across the world and in Poland
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
As Customer Service/OTC Analyst you will be responsible for:
  • Responding customer queries in a timely manner
  • Management of Product Distribution Complaint
  • Returns Processing
  • Customer Master Data Management
  • Performing Credit Debit notes
  • Verbal and written communication with Customers 5 10 calls daily
  • Cooperation with LSP TSP on Track and Trace of the orders
  • Cooperation with Back Office on orders clarification for customers

Prosimy o dodanie klauzuli:

Wyrażam zgodę na przetwarzanie moich danych osobowych w celu rekrutacji zgodnie z art. 6 ust. 1 lit. a Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych).
zobacz klauzulę

Data dodania ogłoszenia: 27.02.2023

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