First line support - customer service with Slovenian language


Aktualizacja: 1 godzina temu

For our Client from BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.
Tasks on the position:
  • Individual customer service 
  • Accepting customer calls
  • Support of communicators such as chat, phone or e-mail
  • Finding solutions for reported problems 
  • Forwarding problems to second line support 
  • Creating documentation related to the position
  • Accurate execution of assigned duties
  • Performing other activities related to the position 

Requirements for candidates:
  • knowledge of foreign languages, min. B2 - the language level must allow for free communication
    a) English
    b) Slovenian
  • availability to work full time
  • ability to hold conversations via e-mail and telephone
  • ability to communicate freely
  • ability to build and maintain positive customer relations 
  • highly developed interpersonal skills
  • good organization of working time 
  • self-discipline and motivation to work
  • responsibility for performed tasks
  • reliability and accuracy 
  • openness to new challenges

Our client offers:
  • Remote, hybrid or stationary work 
  • Flexible schedule (possibility to adjust work to studies)
  • Possibility to work I, II shift also during nights and weekends
  • Obtaining professional qualifications
  • Gain or increase experience in working for a corporation
  • Employment contract for the entire period of employment
  • Regularly paid remuneration for the activities performed 
  • Benefits: life insurance, private medical care, financial allowances, mybenefit platform, multisport, co-financing of e.g. glasses or language courses.
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Ważne jeszcze 86 dni (do 02.11.2022)
  • Numer ogłoszenia: 64948338
  • Data wyróżnienia: 04.08.2022
  • Data wprowadzenia: 04.08.2022
  • Aktualizacja: 08.08.2022