HR Support Operations Team Leader - Gdańsk

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Aktualizacja: 2 miesiące temu

Would you like to be in charge and significantly contribute to the Global HR Service Delivery strategy? You know how tier model/ Service Delivery model works? Do you look for a place to check your leadership skills in practise?

Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.

As a HR Support Operations  Team Leader, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 500 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

With over 14 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.

About the job
HR Shared Services in Arla is a unique place where you can learn a wide variety of HR processes, including recruitment, onboarding, learning, performance management, Masterdata, mobility and more.

HR Support Operations team members act as a administrative support to Arla colleagues glob-ally with HR services such as recruitment admin, learning and mobility.

In a Team Leader role, while motivating and engaging the team, you would be responsible for taking up operational responsibility for the service and performance of an HR Support Opera-tions Team. In addition to that, you would develop understanding of policies and procedures as relevant for work of HR Support Operations Team.

Then describe the overall mission and responsibility of the role.

Specifically, you will:
  • Lead, develop and support the team of HR Specialists, HR Administrators and HR Trainees.
  • Contribute to the HRSSC management team
  • Deliver operational plans by setting day-to-day team objectives, workload planning and delivering high quality service to our customers to ensure the realization of tasks according to good practice and SLA
  • Monitor performance dashboards to identify areas of risk or intervention
  • Build and maintaining good relationship with all stakeholders
  • Act as an escalation point for all queries addressed to your team
  • Participate in the transformation journey for HR Support Operations Team globally
On the top of that you will develop cross-functional partnership with internal and external stakeholders to identify opportunities for efficiency or improvements. To support that goal establishing knowledge sharing with other leads within HR Community would be needed.

Who are you?
You know how to inspire colleagues to perform high-class results while keeping up a positive energy and high spirit, urge and drive to create change and set direction for your team. Leadership competencies in your main development focus area.

Furthermore, you have:
  • Excellent command of English
  • Solid knowledge on administrative task handling experience within e.g. SSC, BPO
  • Professional experience within international environment
Nice to have:
  • Knowledge about HR processes and HR policies
  • Knowledge about Tier model/ Service Delivery model/ Case management
Thanks to your high organizational understanding and networking and influencing skills, you know how to build and maintain stakeholders relations. Work under time pressure in very challenging and changeable environment enables your proactiveness and problem-solving ability. Last but not least, global mindset and ability to deliver in different cultural environments support your decisiveness and change management skills.

What do we offer?
  • International operating environment 
  • Medical care & life insurance
  • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
  • Scandinavian working style & no dress code
  • Trainings with experts & professional induction in a new position
  • Development programs (function additions, coordinator programme)
  • Financial support of your education 
  • Relocation package
  • Referral program for employees
  • Employee Assistance Program (legal, psychological, health, financial consulting, etc. )
  • Support for your healthy lifestyle (facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
  • Flexible working time (start your day of work between 7-9) and home office work possibility
  • Additional holiday depending on length of employment (up to 4 days)
… while in the office you can also use some of below: 
  • Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
  • Spacious canteen, delicious coffee and tea available on every floor in special designed spots
  • Chill-out rooms with X-box, pool table, board games, football table and swing
Informacje o firmie

Application and contact
If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity.

Read more about Arla Global Shared Services
Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.

We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?

It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link

Prosimy o dodanie klauzuli:

Wyrażam zgodę na przetwarzanie moich danych osobowych w celu rekrutacji zgodnie z art. 6 ust. 1 lit. a Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych).
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  • Numer ogłoszenia: 64820797
  • Data wyróżnienia: 05.05.2022
  • Data wprowadzenia: 05.05.2022
  • Aktualizacja: 10.05.2022