Obsługa klienta/ Consumer Service Specialist (June- August)

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Aktualizacja: 19 dni temu

Obsługa klienta/ Consumer Service Specialist (June- August)

Gdańsk, Garnizon

An attractive work place in the Global Business Services (GBS) hub of Swarovski, based in Gdansk, Poland. The GBS develops and delivers high quality multi-functional services, provides functional expertise and ensures a continuous improvement of its process portfolio, together with the regional spokes and local organizations across the globe. We are searching for an experienced Consumer Service Specialist willing to support Summer Seasonal Sale project. The main purpose is to deliver exceptional, seamless consumer support.

ABOUT THE JOB

In this position your main duties will be the following:
  • Delivering high quality and consistent service 
  • Resolving queries and complaints by understanding the consumer’s needs
  • Supporting our customers on consumer-related topics 
  • Advising consumers on jewelry products information including size, color and stock availability, as well as available promotions 
  • Assisting with all online order information requests

ABOUT YOU

A motivated and solution-oriented talent, who brings along the following background:
  • Naturally accommodating, service-oriented and passionate about hosting and making people happy
  • Strong customer service focus and relationship building skills
  • Ability to foster effective collaboration with a high number of stakeholders 
  • Strong communication skills
  • Fast learner and understanding of systems and processes
  • Fluency in English and/or other European-language

ABOUT SWAROVSKI

Working for us as a Consumer Service Specialist is more than just a job - it's being part of a truly trendsetting modern premium brand, steeped in heritage, and renowned worldwide for quality and creativity.

We offer a competitive salary, learning and developing programs and also provide a wide range of benefits (employee discount for our products, private medical care, Multisport cards, discount for lunches, attractive location with brand new offices and many more!).

Does this sound like you? If so, we look forward to receiving your online application

Whether you are just starting your career or celebrating an existing one, we invite you to make your own mark on Swarovskis rich history. Grow your own career through our blended learning and development programs. Learning opportunities are everywhere at Swarovski and will help you grow and develop your own career.

We are an equal opportunity employer and value diversity at our company.

Prosimy o dodanie klauzuli:

Wyrażam zgodę na przetwarzanie moich danych osobowych w celu rekrutacji zgodnie z art. 6 ust. 1 lit. a Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych).
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Swarovski Global Business Services
Adres
Gdańsk Wrzeszcz
Norwida Cypriana Kamila 5 
Ważne jeszcze 9 dni (do 06.06.2020)
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Profil pracodawcy

Swarovski is a family-run, independent company, which was founded more than 120 years ago in Wattens, Austria. Swarovski designs, manufactures and markets high-quality crystals, genuine gemstones and created stones, and finished products such as...

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Zobacz dane kontaktowe
Miasto
Gdańsk
Ulica i nr
Norwida Cypriana Kamila 5
NIP
5833227776
swarovskigroup.com/S/caree...
  • Numer ogłoszenia: 63125231
  • Data wyróżnienia: 8 maja 2020
  • Data wprowadzenia: 23 grudnia 2019
  • Aktualizacja: 8 maja 2020
  • Wyświetleń: 5 234
  • Wyświetleń na liście: 102 792
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