Order Processing Assistant

podstawowe

Gdańsk Oliwa
Aleja Grunwaldzka 472 Order Processing Assistant Umowa o pracę

Order Processing Assistant

Firma

Wymiar pracy

Pełny etat

Rodzaj umowy

Umowa o pracę

Branża / kategoria

Obsługa klienta

Poziom stanowiska

Asystent

Charakter pracy

Hybrydowa

Nr ref: 737445347

Order Processing Assistant

Key Responsibilities:

Order Processing: Efficiently process a large volume of orders in a fast-paced environment, ensuring accuracy and timeliness. Overseeing orders from receipt through to delivery and in some cases beyond.
Multitasking: Manage multiple tasks including admin, data entry, phone calls, instant messaging, and other ad hoc duties, all while balancing orders, customer, sales, and warehouse requests.
Problem Solving: Act as a firefighter, solving daily problems and ensuring no day feels the same. We are a solutions-based department, constantly addressing and resolving issues as they arise.
Reporting: Utilize tools to generate reports, making order processing more efficient and effective. Realising the potential of these tools is key to success for both the individual and the department.
Customer and Sales Support: Attend to customer and sales product needs such as pricing, product data, and anticipating potential issues. This includes filling in new line forms as part of the overall process.
Communication: Exhibit excellent communication skills, especially in English as majority of stakeholders will be from the UK, ensuring clear and effective interaction with all departments. How we communicate is key to avoiding and resolving issues promptly.
Composure: Maintain a calm composure during busy times and work well in a team to identify and distribute workload efficiently.
Experience: Previous experience in order processing or similar is required, with a strong emphasis on communication skills, especially in relaying day-to-day information to management.

Qualifications:

Proficiency in English (both written and spoken).
Strong mathematical skills.
Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.
Experience with ERP systems; SAP experience is a bonus.
Excellent communication skills and the ability to work under pressure.

Informacje o firmie

We are seeking a highly motivated and detail-oriented Order Processing Assistant for UK customers to join our dynamic team. This role is crucial in ensuring the smooth and efficient processing of orders, acting as a bridge between various departments, and contributing to the overall success of our operations.

Data dodania ogłoszenia: 23.04.2025

ID oferty: 66061492

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