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Order to Bill Specialist with Portuguese

Ogłoszenie nieaktualne

Jestem
Firmą
Branża / kategoria
Obsługa klienta
Poziom stanowiska
Specjalista
Charakter pracy
Zdalna

Aktualizacja: 8 miesięcy temu

You will also maintain work relations with:

  • External Customers.
  • Supply Chain Management and other internal stakeholders
  • Local Order to Cash Operations
  • Shared Service Center Delivery Network O2C Operations.
What do we expect?
  • 1-3 years of experience in the position related to Order-to-Cash processes.
  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively, an equivalent progressive working experience.
  • Highly Customer oriented. Good communication and interpersonal skills.
  • Ability to prioritize, analytical skills, can-do attitude and ability to multi-task.
  • SAP experience valuable. Advanced MS Office.
  • Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Portuguese

What will you do?

  • Timely and accurately process orders and review issues related to automatically processed orders.
  • Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
  • Receive and drive timely resolution of order-related customer queries and complaints.
  • Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
  • Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.

What can we offer:

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients 
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Nr. ref.: R00121928

Ogłoszenie z portalu

praca.pl
  • Numer ogłoszenia: 64998117
  • Data wyróżnienia: 09.09.2022
  • Data wprowadzenia: 09.09.2022
  • Aktualizacja: 08.10.2022