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Quality Assurance Specialist with Czech (m/f/d)

Ogłoszenie nieaktualne

Wymiar pracy
Pełny etat
Rodzaj umowy
Umowa o pracę
Branża / kategoria
Poziom stanowiska

Aktualizacja: 3 miesiące temu

Overview of tasks:

  • Monitoring call, email and any other support interactions quality of employees
  • Providing feedback, coaching and mentoring to employees as needed
  • Working closely with managers and employees to meet the relevant service level metrics
  • Responsible for refresher training on process changes, analysis and reporting
We are looking for:
  • Preferred 3+ years’ experience in quality assurance role
  • Fluency and excellent communication skills in English and Czech
  • Experience handling customers in service or technical fields within Call Center environment
  • Working closely with different departments to prioritize efforts while providing timely and high-quality service
  • Excellent organizational skills and detail-oriented approach to problem solving
  • Able to adapt quickly to changes in workflow
  • Comfortable communicating with all levels of managemen

Quality Assurance Specialist with Czech (m/f/d)

We will offer:

  • Fixed remuneration
  • Working independently and responsibly as part of a dynamic and multicultural team with flat hierarchies and a first-name workplace culture
  • Internal training and learning opportunities
  • Career opportunities in our international company
  • Committed and motivated Team
  • A modern office in the Olivia Business Centre complex with modern workplaces as well as free drinks and fruits
  • Private medical healthcare

Nr. ref.: Req_00085322

Ogłoszenie z portalu

  • Numer ogłoszenia: 65183606
  • Data wyróżnienia: 25.01.2023
  • Data wprowadzenia: 25.01.2023
  • Aktualizacja: 01.03.2023