Revenue Assurance Program Manager

Qualifications:

• 5 years of experience in business analysis, account management, or a related field. Bachelor's degree in Business Administration, Finance, Economics, or a related discipline.
• Financial Acumen: Proficiency in financial modeling, analysis, and interpretation.
• Contract Expertise: Proven expertise in contract management and renewal processes.
• Data Analytics: Strong skills in data collection, analysis, and visualization.
• Communication: Excellent ability to communicate technical concepts clearly to both technical and non-technical audiences.
• Proficient oral and written English communication skills are essential.
• Problem-Solving: Demonstrated ability to solve complex problems, think critically, and develop innovative solutions using sound judgment based on multiple sources of information.

Responsibilities:

• Strategic Partnership: Collaborate with finance and operations teams to design, implement, and manage a comprehensive revenue assurance program, emphasizing invoice accuracy, financial tracking, and performance reporting.
• Operational Oversight: Oversee and coordinate operational, financial, and reporting activities for key accounts.
• Financial Reporting and Analysis: Prepare detailed financial reports for assigned accounts, working closely with Finance to ensure accuracy and alignment.
• Contract Management: Lead the contract renewal process, collaborating with cross-functional teams to ensure timely and precise renewals.
• Client Billing and Support: Manage accurate and timely client billing, promptly addressing any inquiries to maintain high customer satisfaction.
• Stakeholder Communication: Develop and present insightful operational business updates to senior stakeholders, translating complex data into actionable strategies.
• Customer-Centric Approach: Deliver exceptional customer support by maintaining a customer-first mindset, leveraging technology, and actively pursuing professional development within a global framework.