Servica Support Specialist
podstawowe
Gdańsk Garnizon
Servica Support Specialist
Umowa o pracę
Servica Support Specialist
Firma
Wymiar pracy
Pełny etat
Rodzaj umowy
Umowa o pracę
Branża / kategoria
Zarządzanie projektami
Poziom stanowiska
Specjalista
Charakter pracy
Hybrydowa
Wymagane doświadczenie
Tak
Work with the best!
Seargin is a dynamic multinational tech consulting company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life.
You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.
We deliver high-performing, reliable IT and engineering services. Global companies trust us to manage their vital systems.
We specialize in technology services consulting – mainly in the area of SAP, ServiceNow, Workday and Salesforce, as well as in technologically advanced industrial solutions (High-Tech Industrial Solutions), such as Digital Twins, Machine Vision and Customized Inspection Systems, Application Managed Services, Cybersecurity, Artificial Intelligence and SAP Consulting.
Service Support Specialist
Your Role and Responsibilities:
Seargin is a dynamic multinational tech consulting company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life.
You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.
We deliver high-performing, reliable IT and engineering services. Global companies trust us to manage their vital systems.
We specialize in technology services consulting – mainly in the area of SAP, ServiceNow, Workday and Salesforce, as well as in technologically advanced industrial solutions (High-Tech Industrial Solutions), such as Digital Twins, Machine Vision and Customized Inspection Systems, Application Managed Services, Cybersecurity, Artificial Intelligence and SAP Consulting.
Service Support Specialist
Your Role and Responsibilities:
- Coordination of processes related to the initiation and termination of cooperation, including resignations, administrative formalities, and equipment return control;
- Handling ongoing inquiries and reminders, e.g., regarding timesheet completion, training, or invoices;
- Verifying the accuracy and completeness of data in systems (SCM, Searaia, Jira, Timesheets);
- Managing processes related to transfers, salary adjustments, contract extensions, and annex preparation;
- Ensuring compliance with company policies regarding the use of open-source software;
- Making corrections and updating documents in accordance with guidelines;
- Handling and verifying submissions, e.g., concerning business travel and on-call duties;
- Preparing and overseeing documents, including SOWs, contracts, and other required materials;
- Contacting consultants and addressing ongoing tasks to support the center;
- Managing service and project lists;
- Preparing summaries, presentations, and providing support to the DM and Head of CoE;
- Analyzing reports and providing insights;
- Adhering to the Integrated Management System;
- Proficiency in English at a minimum C1 level in both spoken and written communication;
- Ability to build long-term business relationships, openness, and proactivity in task execution;
- Highly developed organizational skills, including effective task prioritization and time management in a dynamic environment;
- Practical use of foreign languages by working in an international environment;
- Cool office spaces in one of the nicest neighbourhoods in Gdansk (Garnizon/Wrzeszcz);
- Employment Contract for 3 months as probation period;
- Individual choice of benefits thanks to the access to the MyBenefit Cafeteria (including the Multisport package);
- Easy access to medical care including home visits (private medical care);
- Group insurance on preferential terms.
Data dodania ogłoszenia: 08.01.2025
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Gdańsk Garnizon
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