IT Transition Manager German Speaking

IT Transition Manager – German Speaking
Location: Germany-based / Willing and able to travel to, and work on-site in, Germany & Middle East)
Company: Proservartner
Engagement: Permanent
Positions Available: 4
Start: Immediate — aligned to Phase 2 programme mobilisation
The Role
Proservartner is seeking experienced IT Transition Managers to lead Phase 2 of a large-scale IT transition programme, moving in-scope IT systems, applications, and services into a Global Business Services (GBS) / Shared Services operating model.
This is a hands-on consulting role, covering the full transition lifecycle — assessment, design, cutover, and stabilisation — across applications, infrastructure, and IT service management (ITSM).
You will own the end-to-end transition of your assigned IT workstream, working directly with in-country IT teams, retained IT functions, and senior stakeholders in Germany.
Key Responsibilities
IT Transition Leadership & Delivery

• Lead end-to-end transition of in-scope IT systems, applications, and services into the target GBS/Shared Services model.
• Manage transition planning, knowledge transfer, cutover, and stabilisation across each in-scope system/service.
• Own the RAID log for the IT workstream, resolving issues and escalating risks as needed.

Solution & Operating Model Design

• Support the design of standardised, controlled IT operating models aligned to GBS and Shared Services standards.
• Identify integration, infrastructure, and service delivery gaps during transition.
• Work with system/process owners to define target-state controls, access, and support models.

Stakeholder & Client Engagement

• Act as the primary point of contact for IT stakeholders in Germany throughout the transition lifecycle.
• Lead workshops, steering updates, and status reporting with senior IT and business stakeholders.
• Build strong working relationships with retained IT teams and, where required, works councils / employee representative bodies.

Project & Governance

• Operate within the programme's governance framework, reporting into the Transition Programme Lead.
• Track milestones, dependencies, and risks across the IT transition plan.
• Ensure transitions are delivered in a controlled, auditable, and compliant manner, including data protection (GDPR) requirements.

Key Requirements

• This is a consulting delivery role, not an operational role. Candidates with a purely BAU/operational background (e.g. career shared-service centre operators without transition or transformation delivery experience) will not be considered — we are looking for experienced transition/transformation consultants.
• Proven track record delivering IT transitions, transformation, or GBS/Shared Services migrations in a consulting or advisory capacity.
• Strong knowledge of enterprise applications, infrastructure, integrations, and IT service management (ITSM).
• Fluent German and English (written and spoken) is essential for this role.
• Willing and able to travel to, and work on-site in, Germany for extended periods throughout Phase 2 of the programme.
• Experience managing multi-country, multi-stakeholder transitions.
• Strong project management, RAID, and governance discipline.
• Excellent senior stakeholder management skills; experience engaging German works councils/employee representative bodies is desirable.

Key Skills

• IT transition and transformation delivery
• GBS/Shared Services migration experience
• Enterprise applications, infrastructure and ITSM
• Cutover, knowledge transfer and stabilisation
• Fluent German and English
• Project governance and RAID management