Client Service Delivery Specialist with Portuguease

Ogłoszenie nieaktualne

Client Service Delivery Specialist with Portuguease

Jestem
Firmą
Wymiar pracy
Pełny etat
Rodzaj umowy
Umowa o pracę
Branża / kategoria
Obsługa klienta
Poziom stanowiska
Specjalista
Charakter pracy
Zdalna

Skills and experience that will lead to success 

  • Very Good English and Portuguease – C1 on the CEFR scale, because you'll be using this language every day when contacting others, 
  • Previous administrative/analytical experience 
  • Ability to analyze data and check its accuracy efficiently   
  • Excellent communication skills with client focus (written and spoken)  
  • Ability to work within and communicate in the culturally diverse team  
  • Advanced Excel and Power Point skills  
  • Strong ability to delegate tasks and execute results  
  • Very good organizational & time management skills 
  • Advanced Excel skills  

What the day will look like     As a member of your team, you’d be responsible for providing administrative support in terms of available insurance policies by organizing, validating, and verifying the data as well as collaborating directly with the Irish teams to deliver the best solutions available on the market. 

  • Communicating and collaborating with insurers, clients and consultants in order to process the information from team to team, 
  • Gathering and organization of data so that Aon colleagues can review the insurance market, 
  • Preparing reports concerning the current insurance market and processing documentation related to the chosen policies. 
  • Acting as a Subject Matter Expert for processes and resolving issues  
  • Acting as an escalation point for process, product related issues driven by daily operations  
  • Making sure that the level of service is continuously improving, suggesting and using tools to measure improvements 
  • Ensuring that process documentation is up-to-date  
  • Working closely with other teams/internal clients to ensure that all work is carried out in a timely manner and to a high standard  

How we support our colleagues     In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!     Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.     We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [ukryte]      Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.      #healthandemployeebenefitssolutions   

Nr. ref.: 2528241/701042

Data dodania ogłoszenia: 12.10.2023

Aktualizacja: 10.11.2023

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