Workforce Management Scheduler

Ogłoszenie nieaktualne

Workforce Management Scheduler

Jestem

Firmą

Wymiar pracy

Pełny etat

Rodzaj umowy

Umowa o pracę,

Umowa zlecenie

Branża / kategoria

Kadry

Poziom stanowiska

Specjalista

Charakter pracy

Zdalna

What do we expect from you?

Language: Proficiency in English (C1);
Advanced computer literature skills (Microsoft Excel and Outlook);
One year or more of experience in WFM environment;
Flexibility to adapt to new tools or systems;
Available for Full-Time Job;

Advantages will be:

Language: Proficiency in Polish (B2);
Strong attention to detail;
Independence and ability to work with minimal supervision;
Ability to solve problems.

(24/7 shift rotation) Remote work Your daily tasks:

Manage employee database by gathering information from Operations/HR;
Adhere to company policies and procedures, ensuring high-quality standards;
Utilize WFM systems/Excel to calculate requirements based on forecast data;
Conduct Intraday Performance meetings and communicate optimal recommendations;
Ensure accuracy and integrity in all financial reporting to support operational decision making.

Working conditions:

Contract of employment/ mandate contract;
Competitive salary;
8-hour shifts, five days a week (Monday to Sunday - 24/7 operational schedule);
Remote work (The ability to connect the computer to the router via an Ethernet cable is essential).

What else should you know?

Co-financing for glasses and holidays, vouchers for various occasions (Christmas, Children's Day, etc.);
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
We offer private Medicover insurance;
Psychological Support: We prioritise your well-being, offering assistance in situations of heightened stress for increased confidence and comfort.
Mentor Support: Dedicated mentor support is provided to ensure a smooth and stress-free onboarding process into the project.
Employee Referral Programme.
Professional development through training and cross-location cooperation at the international level.

Company Overview: Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  Don't wait, we are waiting for your application!

Data dodania ogłoszenia: 22.12.2023

Aktualizacja: 20.01.2024